We begin processing and fulfilling orders the moment you checkout to make sure we don’t miss your special occasion. If you have an order change request (“Oops, I made a typo on my boss’ birthday card!”) please call our Customer Happiness Team within 30-minutes of submitting your order to see if the edit window is still open (yep, we really do move that fast!). If we're able to accommodate your request, we will be happy to do so.
If your order's edit window has expired or it is outside of our Customer Happiness Team's hours of operation, we, unfortunately, won't be able to make changes or cancel your order. We will, however, be happy to assist you in placing a new order and walking you through our return process.