How do I contact the Wholesale Team if I am an existing authorized reseller?

Article author
Keoni L.
  • Updated

As of May 1st, 2024, we have transitioned our Wholesale platform to Faire. Please review our Faire FAQ for details including how to contact Faire Customer Support

If you have any questions about orders placed on our platform prior to May 1st or you have inquiries related to products, please feel free to contact our Wholesale team via email at

You may also contact us by phone at (888) 687-9589 (Option #2), M-F, 8 AM-6 PM, ET. 

Additionally, you may send us a message by 'Submitting a Request' directly to our Wholesale Team. To help expedite your request, please be sure to include as much detailed information as possible, including:

  • First and last name
  • Business name
  • Your email address associated with your account
  • Contact phone number
  • Description of your issue. 

A member of our Wholesale Team will strive to contact you within 1-business day. 

Please keep in mind that delays may exist during peak seasonal periods (ex. Holidays, Valentine's, high demand periods, etc), but we'll do everything we can to reply to your request as soon as possible.

Was this article helpful?

0 out of 3 found this helpful

Have more questions? Submit a request