What is a "special order" item and how is it different?

Article author
Keoni L.
  • Updated

Is your favorite item out of stock? Check to see if it’s on Special Order!

Due to popularity, items may go out of stock from time to time. However, certain items that are out of stock on our website may also be a Special Order item!

If the item you’d like to purchase is available for Special Order, a yellow banner will appear above the red “Add to Cart” button (see picture below). You can add it to your cart but please note it cannot be personalized.



Note: Special Order items do not ship right away. Instead, they will ship separately at a later date via standard shipping. The yellow banner includes a “Ships by” date to let you know the latest date that this item may depart our fulfillment center. Standard shipping arrival times are 4-6 business days.




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