Welcome...you made it! This is our Customer Happiness knowledge base for all things Lovepop. We've put together our most frequently asked questions, important order and product information, and detailed support instructions to help make your experience a magical one.
- Why does my order status appear as “Unfulfilled”?
- What do I do if my order is late or missing?
- How do I make changes to my recently placed order?
- How do I update the payment method on my order?
- How do I cancel my order?
- Why did I only receive part of my order?
Sending a Card
- Where can I get a Lovepop card today?
- What can I do if my favorite design is out of stock?
- What is a "special order" item and how is it different?
- What postage should I use to send a Lovepop card?
- How can I schedule an item to arrive in the future?
- What does a delivered card look like? How will my order arrive?