Managing Your Wholesale OrderUpdated 6 hours ago
Whether you're placing your first wholesale order or restocking your store, we're here to help make the process as smooth as possible.
Need to Make Changes to Your Order?
If you'd like to modify an existing wholesale order, the next steps depend on how your order was placed.
Orders placed through Faire
If your order was placed through our Faire Direct store, please contact us through Faire Chat or visit the Faire Help Center for Retailers for additional support.
Orders placed directly with Lovepop
If you placed your order directly with our Wholesale Team, simply reply to your existing email thread or email [email protected].
Please include:
- Your order number
- The changes you'd like to make
Our team will review your order status and let you know the available options and next steps.
Wholesale Shipping
For wholesale orders shipped within the United States:
- Standard shipping typically takes 8–15 business days.
- Orders may ship using DHL, UPS, USPS, or FedEx.
If you place your order through Faire, you can easily select delivery locations, note your preferred shipping carrier, and schedule shipments to fit your needs.
If you have custom shipping requests or specific delivery requirements, shipping costs and transit times may vary depending on your preferred shipping method, destination, and order volume.
For the latest shipping information, please contact [email protected].
Is Express Shipping Available?
Express shipping options may be available depending on your preferred shipping method, delivery destination, and order volume.
For the latest information about available shipping options, please contact our Wholesale Team at [email protected].
Can I Use My Own Shipping Account?
At this time, wholesale orders cannot be shipped using third-party shipping accounts.
Our wholesale platform processes shipments through integrated shipping carriers to provide accurate flat-rate pricing and reliable order tracking, helping ensure a consistent shipping experience for all wholesale orders.