Lovepop

All orders placed on Lovepop.com are shipped from our distribution and fulfillment center located in Texas, USA. Note: Orders of 2 or more items may be split into multiple shipments. Please refer to your emailed shipping notification for shipping/tracking details

Lovepop orders are shipped from Texas, USA, with the possibility of multiple shipments for larger orders. Track your order through the shipping notification you received.

Where does my order ship from?

Shipping and Tracking

What is Stash Pass?

How can I make the most out of my stash?

What’s included in my Stash Pass Membership?

When will my Stash Pass ship?

How do I update or manage my subscription?

How will I be billed?

What if I run into any issues?

Stash Pass

Where can I get a Lovepop card today?

What can I do if my favorite design is out of stock?

What is a "special order" item and how is it different?

How can I schedule an item to arrive in the future?

What does a delivered card look like? How will my order arrive?

📬 How Much Does It Cost to Mail a Lovepop Card or Gift?

Sending a Card

What is a Personalized Note?

What products is the personalized note available on?

How do I add a personalized note?

How do I add a photo to my personalized note?

Personalizing a card

Lovepop Rewards Program

Why didn’t my rewards points work at checkout?

Gift Cards General Guidelines

My Lovepop Account and Rewards

How do I place an order?

How do I remove items from my cart?

How can I cancel my order?

Why does my order status appear as “Unfulfilled”?

What do I do if my order is late or missing?

How do I make changes to my recently placed order?

How do I update the payment method on my order?

Why does the shipping address appear as the billing address on my order?

Your Order

What shipping options do you offer?

How do I track my order?

Do you ship to PO Boxes, Military bases and/or Correctional Facilities?

Do you ship internationally?

Why was I charged a postage fee by the carrier? How do I request a refund for the postage fee?

What postage should I use to send a Lovepop card?

How do I apply a special promotional code?

💸 How Can I Save on Lovepop Cards?

How does the 5 for $50 promotion work?

What is The Vault?

Do you offer any large or bulk order discounts?

Do you offer any discounts?

A/B Promotions

Special Promotions

What payment methods do you accept?

Where is my refund?

How do I place a tax-exempt order?

Billing and Payments

Faire FAQ

How do I sell Lovepop at my store?

Can I sell Lovepop merchandise online?

How do I process an RMA return or exchange?

How do I contact the Wholesale Team if I am an existing authorized reseller?

Wholesale Retail Partners

What is your Return Policy?

Where do I send my return?

What should I do if my order arrived damaged?

Returns and Replacements

How can I contact Customer Support?

Contact Us

FCC Information Regarding Electronic Greeting Cards

FCC Notices

Story of Lovepop

Where are Lovepop products made and sourced from?

Do you offer donations to charitable organizations?

About Us

Corporate Customers

Corporate & Bulk Orders

Where does my order ship from?Updated 10 months ago