Discover how Lovepop was founded and our journey to creating unique pop-up cards that bring magic and joy.

<img src="https://attachments.gorgias.help/ZPB9rx1M5YYxWVa3/hc/MdAV17qKmP6ZWgaX/2025030317-413dbe55-5a26-4616-ac71-e859c29374bf-b89fdb02-d248-4b64-abb7-3f68b7f10d5a.png" style="width: 534px;" class="fr-fic fr-dib"> Lovepop is on a mission to create one billion magical moments with an imagination meets engineering approach to designing incredible pop-up cards, gifts, and decor. Our founders Wombi Rose and John Wise became best friends at Webb Institute training to become naval architects. On a Harvard Business School trip to Vietnam, Wombi and John discovered the incredible paper art form of kirigami and were inspired. The duo took their engineering background and combined this ancient art with the slice form structure used in ship design to develop Slicegami&#x2122;, and Lovepop was born. From intricate decorations and flower bouquets to shareable cards and stationery, Lovepop&#x2019;s handcrafted pop-up products make it easy to celebrate every holiday, milestone, and occasion in meaningful and memorable ways. Available online, at retail locations across the U.S., and via thousands of third party retailers, our products create a memorable, shared connection between giver and receiver - a meaningful, beautiful, unexpected, or seemingly impossible experience. That&#x2019;s a magical moment. Since earning an investment from Kevin &quot;Mr. Wonderful&quot; O&apos;Leary on ABC&apos;s &quot;Shark Tank&quot; in 2015, Lovepop has created hundreds of unique designs to help make every occasion magical - whether it&#x2019;s a birthday, holiday, anniversary, or any milestone for someone you love. <a href="https://www.lovepop.com/pages/about-lovepop" rel="noopener noreferrer" target="_blank">Click here to check out our latest updates and discover more about Lovepop.</a>

Story of Lovepop

Learn about the origins of our products and where we source the materials for our intricate pop-up cards

<img src="https://attachments.gorgias.help/ZPB9rx1M5YYxWVa3/hc/MdAV17qKmP6ZWgaX/2025030317-4bb0e334-1083-4c40-a8b0-8ae47cb4ec5d-d84d556e-2bd8-41af-9dd9-1e17c28882a1.png" style="width: 534px;" class="fr-fic fr-dib">We conceptualize, design, and handcraft each of our Lovepop cards in our Boston, MA, and Vietnam facilities. Our co-founders, John and Wombi, chose to plant roots in both Boston, where they had gone to business school, and in Vietnam, where they first discovered the fine art of slice form, kirigami. We only use premium high-quality paper, before each item is individually cut, hand-assembled, and inspected for quality. Unlike traditional greeting cards and similar items, one Lovepop design and product can take several months to design and engineer alone.

Where are Lovepop products made and sourced from?

Find out how Lovepop gives back and supports charitable causes through donations and partnerships.

With Lovepop&apos;s mission to create one billion magical moments, we know giving back to the community, creating meaningful connections, and inspiring people to do more for others is needed now more than ever. We&#x2019;re happy to donate our products to qualified organizations that make a positive impact on the world through our giving program. Lovepop&#x2019;s donations are offered to organizations that support one of our three charitable focus areas that align with our core company values, the interests of our customers, employees, and founders: <ol><li style="font-size: 16px; color: rgb(0, 0, 0);">Sustainability and the environment &#x1F333;</li><li style="font-size: 16px; color: rgb(0, 0, 0);">Healthcare and compassion &#x2764;&#xFE0F;</li><li style="font-size: 16px; color: rgb(0, 0, 0);">STEAM education &#x1F4A1;</li></ol> Additionally, as a global brand and to comply with our core company values, we, unfortunately, do not offer donations to the following types of organizations/entities: <ul><li style="font-size: 16px; color: rgb(0, 0, 0);">Political parties, associations, and representatives of advocacy groups</li><li style="font-size: 16px; color: rgb(0, 0, 0);">Organizations that discriminate by race, creed, gender, sexual orientation, age, religion, or national origin, disability, or veteran status</li><li style="font-size: 16px; color: rgb(0, 0, 0);">Religious organizations, churches, and programs that are purely denominational in purpose</li><li style="font-size: 16px; color: rgb(0, 0, 0);">Research projects</li><li style="font-size: 16px; color: rgb(0, 0, 0);">Individuals</li></ul> We follow IRS tax guidelines for all of our product donations, and organizations approved to receive a donation must be a registered 501(c) (3) nonprofit/charitable organization. Additionally, a current copy of the organization&apos;s Tax Exempt Certificate is required. If a donation is approved and provided, we kindly ask that a donor acknowledgment letter or receipt be provided. Donation requests are reviewed on a periodic basis and we recommend submitting your request 3-months prior to your fundraising event or occasion. Due to the high volume of requests that we receive, our team is unable to reply to or provide updates to requests previously submitted. If you meet the above criteria and would like to submit a donation request, please complete our official <a href="https://lovepop.typeform.com/to/dwppSF?typeform-source=support.lovepop.com" rel="noopener noreferrer" target="_blank">Donation Request Form</a> here. If your donation request has been approved, someone from our Donation Request Team will contact you with specific donation details.

Do you offer donations to charitable organizations?

Lovepop

Learn about Lovepop’s mission, values, and origins. This category highlights the story of our company, where our products are made, how we contribute to charitable causes, and how you can get in touch with our customer support team for assistance.

About Us

What is Stash Pass?

How can I make the most out of my stash?

What’s included in my Stash Pass Membership?

When will my Stash Pass ship?

How do I update or manage my subscription?

How will I be billed?

What if I run into any issues?

Stash Pass

Where can I get a Lovepop card today?

What can I do if my favorite design is out of stock?

What is a "special order" item and how is it different?

How can I schedule an item to arrive in the future?

What does a delivered card look like? How will my order arrive?

📬 How Much Does It Cost to Mail a Lovepop Card or Gift?

Sending a Card

What is a Personalized Note?

What products is the personalized note available on?

How do I add a personalized note?

How do I add a photo to my personalized note?

Personalizing a card

Lovepop Rewards Program

Why didn’t my rewards points work at checkout?

Gift Cards General Guidelines

My Lovepop Account and Rewards

How do I place an order?

How do I remove items from my cart?

How can I cancel my order?

Why does my order status appear as “Unfulfilled”?

What do I do if my order is late or missing?

How do I make changes to my recently placed order?

How do I update the payment method on my order?

Why does the shipping address appear as the billing address on my order?

Your Order

What shipping options do you offer?

How do I track my order?

Do you ship to PO Boxes, Military bases and/or Correctional Facilities?

Do you ship internationally?

Where does my order ship from?

Why was I charged a postage fee by the carrier? How do I request a refund for the postage fee?

What postage should I use to send a Lovepop card?

Shipping and Tracking

How do I apply a special promotional code?

💸 How Can I Save on Lovepop Cards?

How does the 5 for $50 promotion work?

What is The Vault?

Do you offer any large or bulk order discounts?

Do you offer any discounts?

A/B Promotions

Special Promotions

What payment methods do you accept?

Where is my refund?

How do I place a tax-exempt order?

Billing and Payments

Faire FAQ

How do I sell Lovepop at my store?

Can I sell Lovepop merchandise online?

How do I process an RMA return or exchange?

How do I contact the Wholesale Team if I am an existing authorized reseller?

Wholesale Retail Partners

What is your Return Policy?

Where do I send my return?

What should I do if my order arrived damaged?

Returns and Replacements

How can I contact Customer Support?

Contact Us

FCC Information Regarding Electronic Greeting Cards

FCC Notices

Corporate Customers

Corporate & Bulk Orders