Lovepop

<p>Our Happiness team is here to help. Chat with our team or call us at (888) 687-9589.</p>

Our Happiness team is here to help. Chat with our team or call us at (888) 687-9589.

What if I run into any issues?

Stash Pass

What is Stash Pass?

How can I make the most out of my stash?

What’s included in my Stash Pass Membership?

I’m an Always member, when should I expect my next shipment?

How do I update or manage my subscription?

How will I be billed?

How Does Lovepop Same-Day Delivery Work?

Can I Change or Cancel My Same-Day Order?

How Can I Track My Same-Day Delivery?

What Can I Order with Same-Day Delivery?

Lovepop Same-Day Store Experience

Where can I get a Lovepop card today?

What can I do if my favorite design is out of stock?

What does it mean when an item is on pre-order or back-order?

How can I schedule an item to arrive in the future?

What does a delivered card look like? How will my order arrive?

📬 How Much Does It Cost to Mail a Lovepop Card or Gift?

Sending a Card

What is a Personalized Note?

What products is the personalized note available on?

How do I add a personalized note?

How do I add a photo to my personalized note?

Personalizing a card

What shipping options do you offer?

How do I track my order?

Do you ship to PO Boxes, Military bases and/or Correctional Facilities?

Do you ship internationally?

Where does my order ship from?

Why was I charged a postage fee by the carrier? How do I request a refund for the postage fee?

What postage should I use to send a Lovepop card?

What type of battery is used in Lovepop Light-Up Pop-Up Cards, and can they be shipped internationally?

Shipping and Tracking

How do I place an order?

How do I remove items from my cart?

How can I cancel my order?

Why does my order status appear as “Unfulfilled”?

What do I do if my order is late or missing?

How do I make changes to my recently placed order?

How do I update the payment method on my order?

Why does the shipping address appear as the billing address on my order?

Your Order

What is happening with Lovepop Rewards?

Lovepop Rewards Program

Do you offer any promotions?

How to Save on Your Next Lovepop Purchase

How the 10% Off 5 promotion works?

How do I apply a promotional or discount code?

What is The Vault?

Do you offer any large or bulk order discounts?

Promotions and Discounts

What payment methods do you accept?

Where is my refund?

How do I place a tax-exempt order?

Billing and Payments

How do I become a Lovepop Wholesale Partner?

How can I become an Exclusive Lovepop Retail Partner?

Managing Your Wholesale Order

Need Help with Your Wholesale Order?

Choosing the Right Products for Your Store

Displaying Lovepop in Your Store

Wholesale Retail Partners

What is your Return Policy?

Where do I send my return?

What should I do if my order arrived damaged?

Returns and Replacements

FCC Information Regarding Electronic Greeting Cards

FCC Notices

Story of Lovepop

Where are Lovepop products made and sourced from?

Do you offer donations to charitable organizations?

About Us

How can I contact Customer Support?

Contact Us

Corporate Customers

Corporate & Bulk Orders

What if I run into any issues?Updated 9 months ago